Order Processing: We strive to serve you promptly! Orders placed before the cut-off time of 5:00 PM (GMT -05:00) (Eastern Standard Time) will be processed the same business day. Orders placed after this time will be processed the next business day.
Handling Time: Our standard handling time is 1-2 business days (Monday through Friday). This includes order verification, quality checks, packaging, and dispatch. Please note that orders placed on weekends or holidays will be processed on the following business day.
Transit Time: Once dispatched, the estimated transit time is 4-5 business days (Monday through Friday). However, transit times may vary depending on your location and any unforeseen circumstances.
Shipping Fee: Enjoy free worldwide shipping on all orders over $250! At Peak Surgical Instruments, we cover all import charges for your convenience.
Typical Transit Times:
USA & Canada: 4-5 business days
UK: 4-5 business days
Europe: 4-5 business days
Australia/Asia: 5-7 business days
Rest of World: 7-10 business days
Customers will receive a tracking ID as soon as their order is dispatched via FedEx or DHL.
Worldwide Shipping
We proudly offer worldwide shipping, ensuring that our premium surgical instruments are accessible to healthcare professionals across the globe. No matter where you are, you can count on us to deliver quality tools right to your doorstep!
Peace of Mind
To provide you with confidence in your purchase, we offer a 1-year warranty as well as a 30-day money-back guarantee on all non-personalized orders.
What If My Package Arrives Late?
We understand that delays can be frustrating. Transit times are estimates based on recent orders and may change. If your package is delayed, we will do everything possible to expedite delivery. In case of significant delays or missing packages, we will reship your order at no extra cost to you.
Materials We Use
At PeakSurgicals, we prioritize quality and performance in every product we offer. Our instruments are crafted from premium materials, ensuring durability, precision, and reliability across a wide range of medical and surgical applications.
Stainless Steel: Known for its strength, resistance to corrosion, and long-lasting performance, stainless steel is the primary material used in most of our surgical, dental, and veterinary instruments.
Titanium: Lightweight and highly resistant to corrosion, titanium is often used in specialized instruments that require precision and strength, offering enhanced durability and performance.
Carbon Steel: Carbon steel is used in select instruments where sharpness and precision cutting edges are essential, making it ideal for tools that need to retain their sharpness for longer periods.
Medical-Grade Plastic: For non-invasive tools and accessories, we use medical-grade plastics that are lightweight, durable, and safe for use in clinical environments.
Silicone & Rubber: Used in grips, handles, and certain components, silicone and rubber offer comfort, non-slip surfaces, and protection for both the user and the instrument.
Ceramics: For some dental tools, we use high-quality ceramics that provide smooth, precise cutting, and are ideal for delicate procedures.
We carefully select the best materials to meet the stringent requirements of the medical, dental, and veterinary fields, ensuring our instruments not only perform at the highest standards but are also built to last.
Surgical Instruments Care:
Cleaning: After each use, thoroughly clean your surgical instruments using a soft brush and mild detergent. Avoid using harsh chemicals that may damage the surface of the instrument. Rinse thoroughly with clean water and dry completely to prevent rust.
Sterilization: Follow the sterilization guidelines provided with your instruments. Always use autoclaves or approved sterilization methods. Make sure instruments are dry before placing them back in storage.
Storage: Store instruments in a dry, clean place. Use a protective case or sterilization pouch to avoid direct contact with contaminants. Do not store instruments in damp or humid environments.
Inspection & Maintenance: Regularly inspect your instruments for any wear and tear. Sharpen blades and recondition tools as necessary. If you notice any issues, contact our customer support for recommendations or repairs.
