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This Privacy Policy explains how Peak Surgicals collects, uses, stores, and protects personal information when customers visit PeakSurgicals.com, place an order, contact our support team, or interact with our online store.
If you have questions about this Privacy Policy, our data practices, or your personal information, please contact us:
Email: info@peaksurgicals.com
Mailing Address: Nai Abadi Arazi Yaqoob Sialkot, Sialkot 51310, Pakistan
When you visit PeakSurgicals.com, place an order, or contact us, we may collect information required to operate our store, process orders, provide customer support, improve website performance, and communicate with customers.
We may collect device and browsing information such as browser type, IP address, time zone, cookie information, viewed pages, viewed products, search terms, referring pages, and website interaction data.
This information helps us load the website correctly, improve user experience, monitor website performance, analyze store traffic, and protect the website from fraud or misuse.
When you place an order, we collect information required to process and fulfill your purchase. This may include your name, billing address, shipping address, email address, phone number, order details, and payment-related information.
Payment details are processed through secure payment providers and Shopify checkout systems. Peak Surgicals does not store full credit card numbers on its website servers.
If you contact our customer service team, we may collect your name, email address, phone number, order number, message details, and any information needed to respond to your inquiry or resolve your request.
Peak Surgicals uses personal information to process orders, arrange shipping, provide invoices and order confirmations, communicate with customers, respond to support requests, detect fraud, improve website performance, and provide product updates or marketing communications where permitted.
We may share personal information with trusted service providers who help us operate our online store, process payments, fulfill orders, ship products, provide analytics, prevent fraud, and deliver customer support.
Our store is powered by Shopify. Shopify processes customer and order information as part of its ecommerce platform and checkout services.
We may also disclose personal information when required by law, regulation, court order, subpoena, legal request, or to protect the rights, safety, and security of Peak Surgicals, our customers, and our business operations.
We may use analytics and advertising tools to understand website performance, measure traffic, improve marketing campaigns, and show relevant product information to customers.
These tools may use cookies, pixels, tags, or similar technologies to collect information about website activity, product views, purchases, and interactions with advertisements.
Cookies are small files stored on your device when you visit a website. PeakSurgicals.com may use cookies to support website functionality, shopping cart performance, checkout, customer login, localization, analytics, advertising, and security.
Customers can manage or disable cookies through their browser settings. Blocking cookies may affect website functionality, checkout performance, customer account access, and shopping cart features.
When customers place an order through PeakSurgicals.com, we retain order and customer information for business records, order support, tax, accounting, legal, fraud-prevention, and customer service purposes unless deletion is requested and legally permitted.
PeakSurgicals.com is not intended for children under the age of 16. We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to us, please contact us so we can review and delete the information where required.
Depending on your location, you may have rights to request access to your personal information, correction of inaccurate information, deletion of personal information, restriction of processing, portability of data, or objection to certain uses of your information.
To submit a privacy request, please contact us at info@peaksurgicals.com.
If you are located in the European Economic Area, you may have the right to access, correct, update, delete, restrict, or transfer your personal information. You may also have the right to object to certain processing activities.
To exercise these rights, contact us at info@peaksurgicals.com.
If you are a California resident, you may have rights to request access to personal information we collect, request correction or deletion, and request information about how personal information is used or disclosed.
To submit a California privacy request, contact us at info@peaksurgicals.com.
Because there is no consistent industry standard for responding to “Do Not Track” browser signals, PeakSurgicals.com does not alter its data collection and usage practices when such a signal is detected.
We use reasonable administrative, technical, and organizational measures to protect customer information. Secure checkout and payment processing are provided through Shopify and trusted payment service providers.
Because Peak Surgicals serves customers worldwide, personal information may be processed or stored in countries outside the customer’s country of residence, including locations where our ecommerce, payment, analytics, support, or shipping service providers operate.
We may update this Privacy Policy from time to time to reflect changes in our practices, website operations, legal requirements, or service providers. Updates will be posted on this page with the revised date.
If you have a complaint about how your personal information is handled, please contact us at info@peaksurgicals.com. If you are not satisfied with our response, you may have the right to contact your local data protection authority.
Last updated: June 17, 2026