Privacy Policy
Privacy Policy
This Privacy Policy explains how Peak Surgicals collects, uses, stores, and protects personal information when customers visit PeakSurgicals.com, place an order, contact our support team, or interact with our online store.
Contact Information
If you have questions about this Privacy Policy, our data practices, or your personal information, please contact us:
Email: info@peaksurgicals.com
Mailing Address: Nai Abadi Arazi Yaqoob Sialkot, Sialkot 51310, Pakistan
Personal Information We Collect
When you visit PeakSurgicals.com, place an order, or contact us, we may collect information required to operate our store, process orders, provide customer support, improve website performance, and communicate with customers.
Device Information
We may collect device and browsing information such as browser type, IP address, time zone, cookie information, viewed pages, viewed products, search terms, referring pages, and website interaction data.
This information helps us load the website correctly, improve user experience, monitor website performance, analyze store traffic, and protect the website from fraud or misuse.
Order Information
When you place an order, we collect information required to process and fulfill your purchase. This may include your name, billing address, shipping address, email address, phone number, order details, and payment-related information.
Payment details are processed through secure payment providers and Shopify checkout systems. Peak Surgicals does not store full credit card numbers on its website servers.
Customer Support Information
If you contact our customer service team, we may collect your name, email address, phone number, order number, message details, and any information needed to respond to your inquiry or resolve your request.
How We Use Personal Information
Peak Surgicals uses personal information to process orders, arrange shipping, provide invoices and order confirmations, communicate with customers, respond to support requests, detect fraud, improve website performance, and provide product updates or marketing communications where permitted.
Sharing Personal Information
We may share personal information with trusted service providers who help us operate our online store, process payments, fulfill orders, ship products, provide analytics, prevent fraud, and deliver customer support.
Our store is powered by Shopify. Shopify processes customer and order information as part of its ecommerce platform and checkout services.
We may also disclose personal information when required by law, regulation, court order, subpoena, legal request, or to protect the rights, safety, and security of Peak Surgicals, our customers, and our business operations.
Advertising and Analytics
We may use analytics and advertising tools to understand website performance, measure traffic, improve marketing campaigns, and show relevant product information to customers.
These tools may use cookies, pixels, tags, or similar technologies to collect information about website activity, product views, purchases, and interactions with advertisements.
Cookies
Cookies are small files stored on your device when you visit a website. PeakSurgicals.com may use cookies to support website functionality, shopping cart performance, checkout, customer login, localization, analytics, advertising, and security.
Customers can manage or disable cookies through their browser settings. Blocking cookies may affect website functionality, checkout performance, customer account access, and shopping cart features.
Retention of Personal Information
When customers place an order through PeakSurgicals.com, we retain order and customer information for business records, order support, tax, accounting, legal, fraud-prevention, and customer service purposes unless deletion is requested and legally permitted.
Minors
PeakSurgicals.com is not intended for children under the age of 16. We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to us, please contact us so we can review and delete the information where required.
Your Privacy Rights
Depending on your location, you may have rights to request access to your personal information, correction of inaccurate information, deletion of personal information, restriction of processing, portability of data, or objection to certain uses of your information.
To submit a privacy request, please contact us at info@peaksurgicals.com.
GDPR Rights for EEA Customers
If you are located in the European Economic Area, you may have the right to access, correct, update, delete, restrict, or transfer your personal information. You may also have the right to object to certain processing activities.
To exercise these rights, contact us at info@peaksurgicals.com.
California Privacy Rights
If you are a California resident, you may have rights to request access to personal information we collect, request correction or deletion, and request information about how personal information is used or disclosed.
To submit a California privacy request, contact us at info@peaksurgicals.com.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” browser signals, PeakSurgicals.com does not alter its data collection and usage practices when such a signal is detected.
Data Security
We use reasonable administrative, technical, and organizational measures to protect customer information. Secure checkout and payment processing are provided through Shopify and trusted payment service providers.
International Data Transfers
Because Peak Surgicals serves customers worldwide, personal information may be processed or stored in countries outside the customer’s country of residence, including locations where our ecommerce, payment, analytics, support, or shipping service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website operations, legal requirements, or service providers. Updates will be posted on this page with the revised date.
Complaints
If you have a complaint about how your personal information is handled, please contact us at info@peaksurgicals.com. If you are not satisfied with our response, you may have the right to contact your local data protection authority.
Last Updated
Last updated: June 17, 2026