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In medical and laboratory settings, the metal tray is a crucial tool used for organizing and handling instruments during procedures. Designed for durability, hygiene, and ease of use, this tray provides a reliable surface for medical professionals.
The metal tray, made of 304 stainless steel, is a versatile, durable, and hygienic tool for various professional and domestic applications. With its autoclavable feature, spacious design, and corrosion-resistant properties, it ensures safety and efficiency in medical, laboratory, and industrial settings.
Order Processing: We strive to serve you promptly! Orders placed before the cut-off time of 5:00 PM (GMT -05:00) (Eastern Standard Time) will be processed the same business day. Orders placed after this time will be processed the next business day.
Handling Time: Our standard handling time is 1-2 business days (Monday through Friday). This includes order verification, quality checks, packaging, and dispatch. Please note that orders placed on weekends or holidays will be processed on the following business day.
Transit Time: Once dispatched, the estimated transit time is 4-5 business days (Monday through Friday). However, transit times may vary depending on your location and any unforeseen circumstances.
Shipping Fee: Enjoy free worldwide shipping on all orders over $250! At Peak Surgical Instruments, we cover all import charges for your convenience.
Customers will receive a tracking ID as soon as their order is dispatched via FedEx or DHL.
We proudly offer worldwide shipping, ensuring that our premium surgical instruments are accessible to healthcare professionals across the globe. No matter where you are, you can count on us to deliver quality tools right to your doorstep!
To provide you with confidence in your purchase, we offer a 1-year warranty as well as a 30-day money-back guarantee on all non-personalized orders.
We understand that delays can be frustrating. Transit times are estimates based on recent orders and may change. If your package is delayed, we will do everything possible to expedite delivery. In case of significant delays or missing packages, we will reship your order at no extra cost to you.
At Peak Surgicals, customer satisfaction and product quality are important to us. We offer a straightforward 30-day return policy, allowing eligible items to be returned within 30 days of delivery.
To qualify for a return, the item must be unused, in its original condition, and returned in the original packaging with tags, labels, and proof of purchase included.
Items must not show signs of use, alteration, damage, sterilization, or clinical handling after delivery.
To start a return, please contact us at info@peaksurgicals.com with your order number, product details, and reason for return.
Approved returns should be sent to:
Peak Surgicals
364 E Main Street
Middletown, DE 19709
Delaware, United States
No Restocking Fee: We do not charge restocking fees on approved returns.
Free Returns: If the item is incorrect, defective, or damaged during shipping, Peak Surgicals will cover the return shipping cost.
Customer Responsibility: If the customer ordered the wrong item or no longer needs the product, the customer is responsible for the return shipping cost.
Returned products must be received in new, unused condition with all labels, packaging, and documentation intact. Items that are used, damaged, altered, incomplete, or returned without approval may not be eligible for a refund.
Once your return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be processed to the original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to post the refund to your account.
Please inspect your order immediately after delivery. If your item is defective, damaged, or incorrect, contact us at info@peaksurgicals.com as soon as possible with your order number and clear photos of the product and packaging.
Certain items may not be eligible for return, including customized products, personalized instruments, special-order items, clearance items, sale items, and gift cards.
For exchanges, please return the original item after approval and place a new order for the replacement item. This helps ensure faster processing and accurate product selection.
Peak Surgicals supplies surgical, dental, orthopedic, gynecology, and veterinary instruments to healthcare professionals, clinics, hospitals, distributors, and procurement buyers worldwide.
For orders shipped to the European Union, customers may have the right to cancel or return an eligible order within 14 days of receipt, provided the item is unused, in its original condition, and returned with all original packaging and proof of purchase.
For return, refund, or exchange inquiries, please contact us:
Phone: +1 315 526 9968
Email: info@peaksurgicals.com
