At Peak Surgical Instruments, your satisfaction is our top priority. We offer a straightforward 30-day return policy, allowing you to return items within 30 days of receipt.
To qualify for a return, items must be:
To start the return process, please contact us at info@peaksurgicals.com. Returns should be sent to: 364 E Main Street, Middletown, DE 19709, Delaware, United States.
Returned items must be in new condition with labels and packaging intact to meet our return policy.
Once we receive and inspect your return, we’ll notify you if it’s approved. Approved refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can address the issue.
Certain items cannot be returned, including:
For quick exchanges, return the item you have and make a new purchase for the desired item.
We are proud to provide our products worldwide, ensuring that quality surgical instruments are accessible wherever you are.
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, provided the item is in new condition.
For further inquiries about returns or other concerns, please contact us:
We’re here to help!