Shipping policy
Shipping & Transit Times
Order Processing: We strive to serve you promptly! Orders placed before the cut-off time of 5:00 PM (GMT -05:00) (Eastern Standard Time) will be processed the same business day. Orders placed after this time will be processed the next business day.
Handling Time: Our standard handling time is 1-2 business days (Monday through Friday). This includes order verification, quality checks, packaging, and dispatch. Please note that orders placed on weekends or holidays will be processed on the following business day.
Transit Time: Once dispatched, the estimated transit time is 4-5 business days (Monday through Friday). However, transit times may vary depending on your location and any unforeseen circumstances.
Shipping Fee: Enjoy free worldwide shipping on all orders over $250! At Peak Surgical Instruments, we cover all import charges for your convenience.
Typical Transit Times:
- USA & Canada: 4-5 business days
- UK: 4-5 business days
- Europe: 4-5 business days
- Australia/Asia: 5-7 business days
- Rest of World: 7-10 business days
Customers will receive a tracking ID as soon as their order is dispatched via FedEx or DHL.
Worldwide Shipping
We proudly offer worldwide shipping, ensuring that our premium surgical instruments are accessible to healthcare professionals across the globe. No matter where you are, you can count on us to deliver quality tools right to your doorstep!
Peace of Mind
To provide you with confidence in your purchase, we offer a 1-year warranty as well as a 30-day money-back guarantee on all non-personalized orders.
What If My Package Arrives Late?
We understand that delays can be frustrating. Transit times are estimates based on recent orders and may change. If your package is delayed, we will do everything possible to expedite delivery. In case of significant delays or missing packages, we will reship your order at no extra cost to you.